BeenVerified Background Check: Login, Free Trial, Pricing & How to Cancel
What is BeenVerified?
BeenVerified is a public records search engine that aggregates data from many sources into one report (BeenVerified Background Search and Public Records Database). Over one million people have used BeenVerified to find information about others, whether it’s to reconnect with old friends, verify someone’s background, or look up unknown callers (BeenVerified Background Search and Public Records Database). The service compiles data such as:
- Contact Information: Current and past phone numbers, email addresses, and physical addresses.
- Personal Details: Full name, age, known aliases, and relatives or associates.
- Address History & Properties: All known addresses are plotted on a map, with details like property values and home ownership records (BeenVerified Background Search and Public Records Database).
- Criminal Records: Any available criminal history, court records, or sex offender listings tied to the person (when accessible).
- Financial and Public Records: Bankruptcies, liens, judgments, and licenses or permits if available (BeenVerified Background Search and Public Records Database).
- Social Media and Web Presence: Potential social media profiles or online presence linked to the person’s name or username (BeenVerified Reviews: What Users Are Saying).
- Other Searches: BeenVerified also offers reverse phone lookup, reverse email search, address lookup, username search, and even a vehicle history lookup by VIN (BeenVerified Reviews: What Users Are Saying).
People use BeenVerified for a variety of everyday reasons – for example, to locate long-lost relatives, check on a new acquaintance or dating prospect, verify a buyer/seller from online marketplaces, or even to see what information about themselves is publicly available (BeenVerified Background Search and Public Records Database). The key benefit is saving time: instead of manually searching through court records, phone directories, or social media, BeenVerified gathers data from billions of public records and presents it in one easy-to-read report (BeenVerified Background Search and Public Records Database). However, it’s important to note that BeenVerified is not a consumer reporting agency and cannot be used for official background checks for employment, tenant screening, or credit purposes (per the Fair Credit Reporting Act restrictions) (BeenVerified Background Search and Public Records Database). It’s meant for personal, informational use only.
How to Use BeenVerified
Using BeenVerified is straightforward, even if you’re not tech-savvy. Here’s a step-by-step guide on getting started and performing a search:
- Create an Account: First, go to the BeenVerified website and sign up for an account. You’ll need to choose a membership plan and provide an email and password. (If you’re already a member, just head to the BeenVerified login page and sign in with your credentials.)
- Access the Dashboard: After logging in, you’ll arrive at your member dashboard (BeenVerified Background Search and Public Records Database). This dashboard is user-friendly and gives you access to all the search tools. You can navigate between different search types like People Search, Phone Lookup, Email Lookup, Address Lookup, etc., usually via tabs or a menu.
- Perform a People Search: To run a background check on someone, select the People Search option. Enter the person’s first name, last name, and any location details you have (city, state) or age to narrow it down (BeenVerified Background Search and Public Records Database). If you only have partial info, that’s okay – BeenVerified will still search, but more details can help refine the results. Now, hit the search button.
- Wait for Results: The system will then scan its databases and compile a report. You’ll typically see a progress indicator as it gathers information. This process may take a minute or two as it searches through public records. For example, the platform might display a loading message like “Public Record Search… Updating data” as it compiles the report (BeenVerified Reviews 2025 by Experts & Users – Best Reviews). During this time, it’s collecting data from various sources in real-time.
- Select the Right Match: Once the initial search is done, BeenVerified will show you a list of potential matching individuals. If the name is common, you might see multiple results. Click on the profile that best matches the person (you can use age, location, or relatives listed to help you decide).
- View the Background Report: After selecting a profile, BeenVerified will generate a detailed background report. The report is organized into sections (usually navigation tabs or a menu on the left side) such as Contact Info, Address History, Relatives, Social Media, Criminal History, etc., making it easy to jump to the information you care about (BeenVerified Background Search and Public Records Database). For example, you might scroll through addresses the person has lived at and see property details for each, followed by any criminal records or bankruptcies found.
- Navigating and Saving Reports: You can click through each section of the report using the navigation menu. The interface is designed to be intuitive, so first-time users can easily find what they need (BeenVerified Reviews 2025 by Experts & Users – Best Reviews). If you want to keep a copy, BeenVerified lets you download the report as a PDF for your records (BeenVerified Reviews 2025 by Experts & Users – Best Reviews). There’s also an option to continuously monitor a report – you can set up alerts so that if new public records data appears for someone you searched, you get notified (useful if you’re tracking changes) (BeenVerified Reviews 2025 by Experts & Users – Best Reviews).
- Other Search Types: Beyond people searches, you can use other tabs on the dashboard. For instance, to use Reverse Phone Lookup, simply click the Phone Search tab, enter a 10-digit phone number, and run the search – the system will try to identify the owner and show any available info related to that number (BeenVerified Background Search and Public Records Database). The process for email or address lookup is similar: enter the email or street address, and BeenVerified will return the associated records. If you’re curious about a car’s history, the Vehicle Search (by VIN) can be useful to check past accidents or ownership records.
BeenVerified is available both on the web and through mobile apps. The mobile app (for iOS and Android) has the same functionality and a smooth interface, so you can run searches on the go and even use features like scanning unknown callers from your call log (BeenVerified Reviews 2025 by Experts & Users – Best Reviews). Whether on a desktop or phone, the platform’s design is clean and beginner-friendly, so navigating it is straightforward.
BeenVerified Free Trial
One common question is whether there’s a BeenVerified free trial for new users. BeenVerified does not offer a completely free trial in the traditional sense – you can’t use the full service entirely for free. However, they do run a 7-day trial for $1 on occasion for first-time customers (BeenVerified Reviews 2025 by Experts & Users – Best Reviews). This trial isn’t “free” (since it costs $1), but it’s a very low-cost way to test the service for a week. During the trial, you typically get unlimited reports just like a paid subscriber. Just remember that after 7 days, it will auto-renew into a full paid subscription if you don’t cancel in time (648 BeenVerified Reviews: What Customers Love | Page 4) (many users sign up for the $1 trial and forget to cancel, which leads to a full charge). So if you only want to try it, mark your calendar to decide before the week is up.
Aside from that $1 trial, BeenVerified’s website usually doesn’t advertise any free usage (BeenVerified Background Search and Public Records Database). All searches require a membership. They also currently do not have promo codes or coupons widely available, though sometimes third-party partners might offer limited discounts. If you’re not ready to pay, an alternative is to use BeenVerified’s money-back guarantee: the company states that if you don’t find the person or info you were looking for, they will refund your money (BeenVerified Background Search and Public Records Database). This acts as a satisfaction guarantee, effectively reducing the risk of trying the service. Just ensure you request the refund within their specified period if you’re unsatisfied.
For those strictly looking for free options: BeenVerified itself won’t be free beyond maybe some very basic teaser info. You might find certain individual public record databases or social media searches on your own at no cost, but it will be far more time-consuming. Some competing people search services occasionally offer limited free trials or one-time searches (more on alternatives later), but be cautious – “free” background checks often come with limitations or upsells. In summary, expect that to get the full BeenVerified experience, you’ll need a paid membership or a special $1 trial – there’s no unlimited free version.
BeenVerified Pricing & Features
BeenVerified operates on a subscription model with two main plans, and it provides unlimited searches during your membership term. The pricing is straightforward (BeenVerified Reviews 2025 by Experts & Users – Best Reviews):
- Monthly Membership: Approximately $26.89 per month (billed month-to-month) for unlimited background reports (BeenVerified Reviews 2025 by Experts & Users – Best Reviews). This is ideal if you just need one month of access or want the flexibility to cancel at any time.
- 3-Month Membership: A longer-term plan that averages about $17.48 per month when you pay for three months upfront (roughly $52.44 total for the 3 months) (BeenVerified Reviews 2025 by Experts & Users – Best Reviews). This brings the monthly cost down, making it more economical if you anticipate running searches for a couple of months or more.
Prices can sometimes vary by a few dollars due to promotions. Some sources report slightly different figures (e.g., around $22 to $29 for one month) because BeenVerified’s rates have changed over time and they occasionally test different offers (BeenVerified Reviews 2025 by Experts & Users – Best Reviews). Always check the current pricing on their website when you subscribe, but generally expect the cost to be in the $20–$30 per month range for the standard plan.
What do these plans include? The great thing about BeenVerified is that a subscription includes all features and data categories – there are no hidden premium tiers or pay-per-report fees for extra info (BeenVerified Reviews 2025 by Experts & Users – Best Reviews). This means when you subscribe, you get access to all the available data on a person (contact info, addresses, criminal history, etc.) without additional paywalls. Some competing services charge extra for certain records, but with BeenVerified, it’s all-inclusive. The only exception is if you choose to purchase certain court documents or use services outside of the normal report scope (for example, real motor vehicle records or other premium data might incur an extra fee in some cases (BeenVerified Background Search and Public Records Database)), but for typical background reports, your monthly fee covers everything.
Key Features of BeenVerified:
- Unlimited People Searches: Run as many searches as you need while subscribed. This is useful if you have a list of people to look up or want to delve into multiple connections.
- Reverse Phone, Email, Address, and Username Lookup: Identify unknown callers, find who an email address is registered to, see who lives at a certain address, or find online profiles by a username (BeenVerified Reviews: What Users Are Saying). This variety of search options makes the service versatile.
- Comprehensive Reports: The report format is user-friendly and covers a wide range of data (from basic contact info to properties, criminal and court records, and even possible social media accounts). Reports can be viewed online or downloaded.
- Mobile App Access: Use BeenVerified on the go with their smartphone app, which even has nifty features like using your phone’s contacts or call log to quickly run searches (BeenVerified Reviews 2025 by Experts & Users – Best Reviews). The app interfaces are optimized for small screens but retain all functionality of the web version.
- Data Monitoring and Alerts: If you’re interested in keeping tabs on someone’s background changes (or even your own), BeenVerified lets you monitor reports. You’ll get alerts if new info (like a new criminal record or address) pops up for someone you ran a report on (BeenVerified Reviews 2025 by Experts & Users – Best Reviews). This is helpful for ongoing tracking.
- Customer Support: Subscribers have access to customer support for any issues. BeenVerified offers support via email and phone during business hours, and they have a FAQ section on their site. According to reviews, their support is quite responsive, especially for billing or cancellation help (BeenVerified Reviews: What Users Are Saying).
BeenVerified Cancel Subscription
If you’ve subscribed to BeenVerified and decide you no longer need it, you’ll want to cancel your membership to stop future billing. Fortunately, BeenVerified makes cancellation simple, and there are a few ways to do it:
- Cancel Online via Website: The easiest method is through BeenVerified’s website. Here are the steps:
- Log in to your BeenVerified account on a computer browser (the cancellation option might not be visible on the mobile app, so using the website is recommended) (How To Cancel BeenVerified—A Detailed Guide).
- Scroll down to the bottom of the member dashboard page and click on the “Contact Us” link in the footer (How To Cancel BeenVerified—A Detailed Guide).
- In the Contact Us menu, select “Cancel My Account”. The site will guide you through a couple of prompts to confirm the cancellation (How To Cancel BeenVerified—A Detailed Guide). Follow the on-screen instructions and confirm you want to cancel.
- You should receive confirmation that your subscription is canceled. Make sure to save any confirmation email or screenshot for your records.
This process will stop the subscription and you won’t be billed further after the current billing cycle. You’ll typically retain access for the remainder of the period you paid for, and then the account will downgrade.
- Cancel via Live Chat: BeenVerified also offers a live chat with customer support on their website. During business hours, look for a “Chat With Us Live” option. You can tell the representative you want to cancel, and they can process the cancellation for you (How To Cancel BeenVerified—A Detailed Guide). This can be handy if you prefer real-time confirmation from a support agent.
- Cancel via Email: You have the option to send an email to BeenVerified’s support (support@beenverified.com) requesting cancellation (How To Cancel BeenVerified—A Detailed Guide). Be sure to include your account details (full name, the email you used for BeenVerified, and possibly your member ID) and clearly state that you want to cancel your subscription. You should get a reply confirming the cancellation or asking for any additional info needed. Keep in mind that canceling by email might take a day or two to complete, so don’t wait until the last minute of your billing cycle.
- Cancel via Phone: If you prefer speaking to someone, call BeenVerified’s customer support at 1-866-885-6480 to cancel (How To Cancel BeenVerified—A Detailed Guide). Have your 9-digit membership ID ready (found in your account info or welcome email) to expedite the process. The support agent will verify your identity and process the cancellation. Phone support is available seven days a week during their business hours (usually on weekdays and limited hours on weekends).
No matter which method you choose, after canceling you should receive an email confirmation that your subscription was canceled. Check your billing to ensure no further charges occur. If you accidentally cancel mid-period, you will typically still have access until the end of that paid month.
Refund Policy: BeenVerified offers a 100% money-back guarantee in certain cases – specifically, if you didn’t find the person or information you were searching for (BeenVerified Background Search and Public Records Database). If you cancel because you’re unsatisfied with the results, you can contact customer support to request a refund. They tend to honor refunds for users who couldn’t find any useful info, especially if it’s within a short time of subscribing. However, if you simply forgot to cancel before an auto-renewal, it’s a bit more of a gray area – some users report that support did issue a courtesy refund when asked, but it’s not guaranteed. It’s best to cancel in time to avoid unwanted charges. Also, if you signed up through the mobile app (Apple App Store or Google Play), note that cancellations and refunds might have to be handled through those app store subscription settings, as Apple/Google handle billing in those cases (How To Cancel BeenVerified—A Detailed Guide).
Things to consider before canceling: Make sure you’ve downloaded any reports or data you might need later, because once your account is inactive, you may lose access to past reports unless you resubscribe. Also, ensure you don’t need any more searches; since you paid for the month, you can still use it until it expires. Finally, BeenVerified sometimes offers a discounted rate to retain customers (for example, they might offer another month at a lower price if you attempt to cancel). If you still have research to do, it could be worth seeing if a retention offer is available instead of canceling outright.
User Reviews and Experiences
Customer feedback on BeenVerified is mixed but generally leans positive for its intended use. On consumer review platforms, the service earns a wide range of ratings. For instance, BeenVerified scores about 3.5 out of 5 stars on Trustpilot, indicating many users find it useful but some had issues (BeenVerified Reviews: What Users Are Saying). On Sitejabber, the rating is lower (around 2.4/5), which suggests some users were dissatisfied (BeenVerified Reviews: What Users Are Saying), whereas on ConsumerAffairs it boasts an impressive 4.8/5 from hundreds of reviews, showing a lot of satisfied customers (BeenVerified Reviews: What Users Are Saying). Why the disparity? It often comes down to expectations and individual experiences with data accuracy and billing.
Pros (according to users):
- Easy to Use: Many users praise how simple the website and app are to navigate. Even first-timers can quickly run a search and read the report without confusion, thanks to the intuitive interface (BeenVerified Reviews: What Users Are Saying).
- Comprehensive Reports: Users appreciate getting a “one-stop-shop” report that compiles many details. Having phone numbers, emails, addresses, and criminal checks all in one report is convenient.
- Good Customer Support: Several positive reviews mention BeenVerified’s customer service being helpful and responsive, especially in resolving billing issues or assisting with cancellations (BeenVerified Reviews: What Users Are Saying). Quick support can be a relief if you need help.
- Accurate Contact Info: In many cases, BeenVerified successfully provides current phone numbers and emails. People have used it to reconnect with old friends or verify someone’s identity and found the contact details to be up-to-date (BeenVerified Reviews: What Users Are Saying).
Cons / Complaints:
- Data Accuracy Issues: Some users report that certain information is outdated or missing. For example, a known criminal record might not appear if the database hasn’t been updated, or an address might be old (BeenVerified Reviews: What Users Are Saying). No background check service is perfect, and public records can sometimes be incomplete, but this can be frustrating if you expect fully current data.
- Auto-Renewal and Billing: A common complaint is surprise charges – for instance, forgetting to cancel after the $1 trial or monthly plan and then getting billed for renewal. Some felt the subscription model was not made clear enough. (In BeenVerified’s defense, they do state the terms, but it’s always wise for users to read the fine print.) The Better Business Bureau (BBB) has logged complaints mostly about billing misunderstandings, though the company often reaches out to resolve them (BeenVerified Reviews 2025 by Experts & Users – Best Reviews).
- Can’t Buy One Report: A few users only wanted a single lookup and were annoyed they had to purchase a full subscription. If you only need one quick background check, the lack of a cheap single-report option is a downside.
- Incomplete Searches: There are instances where users don’t find the person they were looking for, especially if that person has very limited public record presence or the user has minimal info to start with. In such cases, the money-back guarantee can be a safety net, but the experience is still a letdown.
Overall, many people find BeenVerified to be a useful tool for casual background checks – it’s great for peace of mind or curiosity, like checking out a new roommate or seeing what info about you is public. However, it’s not uncommon to see frustrated reviews from those who expected more detailed or perfectly accurate data. It’s important to set realistic expectations: BeenVerified can uncover a lot, but it doesn’t magically have every piece of information on every person (especially if records are sealed, errors in public files, or the person lives outside the U.S., etc.). Considering the majority of customers use it without issue, BeenVerified appears to deliver on its promise for most, with ease of use being a strong point. As with any service, your mileage may vary depending on the specific person you’re researching and how you manage the subscription.
Alternatives to BeenVerified
While BeenVerified is a well-known player in background checks, it’s not the only option. Depending on your needs or budget, you might consider these alternatives to BeenVerified, which offers similar services:
- TruthFinder: A very popular background check service comparable to BeenVerified. TruthFinder provides similar searches (people, phone, email) and is known for also offering a dark web scan for your info as part of its membership. Pricing is in the same range (around $28/month). Some users prefer TruthFinder’s interface, and it tends to have a slightly higher BBB rating than BeenVerified (BeenVerified Reviews: What Users Are Saying). The downsides are alike – you must subscribe, and data accuracy can vary.
- Intelius: One of the oldest people search services. Intelius offers background reports and sometimes the option to purchase individual reports. It has a broad database. Intelius’ subscription cost is similar (roughly $20+ monthly), but they often promote trial deals (e.g., a few days for a small fee). User experiences are mixed; some praise its detailed reports, while others find the interface a bit dated.
- Spokeo: Spokeo is a bit different – it’s focused more on finding contact information and social media profiles. It’s cheaper (plans can be under $15/month or even small one-time fees for single lookups). However, Spokeo’s reports are generally less comprehensive (for example, they might not include criminal records by default). It’s a good alternative if your main goal is to get current phone/email/address info and you don’t need a full background check.
- PeopleLooker: Interestingly, PeopleLooker is essentially a sister company to BeenVerified under the same parent organization (they’re both part of The Lifetime Value Company) (BeenVerified vs PeopleLooker Comparison 2025 – Best Reviews). It offers very similar services and unlimited searches. Prices are also very close to BeenVerified’s plans (BeenVerified vs PeopleLooker Comparison 2025 – Best Reviews). The main difference might be marketing and minor interface tweaks. If you come across PeopleLooker, know that it will give you an almost identical experience to BeenVerified – sometimes the choice comes down to which site has a better deal at the moment.
- Instant Checkmate: Another major competitor, often mentioned alongside TruthFinder (they are affiliated). Instant Checkmate provides thorough background reports with a focus on criminal records. The pricing and subscription model are like BeenVerified’s (monthly unlimited). Some users like Instant Checkmate’s report layout. It’s a viable alternative if you want to compare results, as sometimes one service might find a record that another misses.
- PeopleFinders: This service has been around for a long time and allows both subscription and one-off report purchases. PeopleFinders might be a good choice if you prefer to pay just for a single report without a subscription, though the single report might cost around $30 anyway. They also have a membership option for unlimited searches. The data they provide is similar (contact info, public records, etc.).
- Others: There are quite a few other niche or specialized services – for example, Whitepages Premium (for basic people lookup and phone info), US Search (another veteran in this space), or even using Google and social networks for manual sleuthing. Each alternative has its pros and cons in terms of cost, depth, and user interface.
Conclusion
In summary, BeenVerified is a solid all-in-one background check service for individuals who need to quickly find public information on someone. It stands out for its user-friendly interface, comprehensive reports, and straightforward pricing that includes all features. If you’re someone who might run multiple searches – for example, you’re dating and want to vet people, or you love genealogy and are finding relatives, or you just enjoy having that information at your fingertips – BeenVerified could be worth the subscription. It saves time by aggregating data from court records, phone directories, social media, and more into one place (BeenVerified Background Search and Public Records Database). The BeenVerified login process and search functions are hassle-free, and even non-technical users find it easy to navigate.
That said, it’s important to have the right expectations. The service isn’t free (beyond the limited $1 trial) and it’s not infallible. You might encounter outdated info or not find someone if records are sparse. Always use the information responsibly and remember it’s for personal use only – not formal background checks for employment or tenant screening. If you decide to try it, keep an eye on the billing cycle so you can take advantage of the service without surprise charges, and know that canceling a BeenVerified subscription is quite simple if it’s not for you.
Is it worth it? For the right user, yes – BeenVerified provides a convenient solution that can be very “worth it” for peace of mind or reconnecting with people, given its reasonable cost for unlimited searches. On the other hand, if you only have a one-time need or are on a tight budget, you might explore alternatives or one-off searches. Ultimately, who should use BeenVerified? Anyone who occasionally needs to look up people’s backgrounds or contact info in an easy way and values the time saved by an aggregated report. With its wide array of data, strong customer support, and positive user feedback on ease of use, BeenVerified remains a top choice in the background check arena (BeenVerified Reviews: What Users Are Saying). Always weigh the pros and cons, but if you need a reliable people-search tool, BeenVerified is one of the services to consider.